Administrative Assistant

Everett, WA
Full Time
Mid Level

Do people join your projects simply because your enthusiasm is contagious?

That kind of energy is exactly what this role needs — it reassures our clients that their furry family members are in the best possible hands.

This is a people-facing role at a busy dog daycare and grooming facility, where communication, follow-through, and trust matter every day.

What We’re Looking For

  • Face-to-face and phone-based client communication and follow-through
  • Capturing meaningful moments through simple photo and video
  • Executing checklist-based tasks accurately in a fast-paced, noisy environment

How This Role Works

  • You’ll talk with clients throughout the day — in person and on the phone — answering questions, following up after tours, evaluations, or grooming visits, and helping families feel confident and cared for.
  • You’ll take quick photos or short videos during real moments (dogs arriving, settling in, interacting with staff) to help families feel connected to their dog’s day.
  • You’ll keep things from slipping through the cracks by tracking messages, notes, and loose ends without needing direction.
  • You’ll occasionally step into the daycare space as needed. This is a hands-on, team environment — not a desk-only role.

Requirements

  • Fully on-site in Everett, WA; Monday–Friday, 7:30 AM–4:00 PM
  • Able to stay focused, accurate, and professional in a fast-paced, noisy environment with frequent interruptions
  • Comfortable interacting with dogs of all sizes (up to ~150 lbs) and moving confidently through an active facility
  • Strong face-to-face and phone communication skills — clear, calm, and client-focused
  • Sharp visual eye where you can consistently capture clear, high-quality photos and short videos that go beyond a quick snap and accurately show a dog’s personality and experience in our care.
  • Comfortable using computers and systems to track notes, messages, and follow-through
  • At least one role lasting 12 consecutive months or longer since 2023
  • Able to pass a background check

Compensation

Effort and consistency are directly rewarded in this role.

Most team members earn the equivalent of $25–$28 per hour when they consistently meet simple daily benchmarks. Team members with strong judgment around photo and video capture — choosing moments that genuinely reassure and connect clients — often earn toward the higher end of that range.

This position does not currently include employer-sponsored health insurance, dental, or retirement benefits

How To Apply

Click Apply and complete the short application, including scenario questions. This role is about judgment and follow-through — the application reflects that.
 

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